
Custom.MT extends the range of machine translation models available in Smartling with ModernMT, Tencent, TextShuttle, Globalese, XL8, PangeaMT, Yandex, and ChatGPT






For small translation teams and LSP
The usage of machine translation APIs and GenAI tokens is charged on top of the platform fees. Pricing.
Teams that localize over 10 million target words per year
The usage of machine translation APIs and GenAI tokens is charged on top of the platform fees. Pricing.
Large businesses with compliance requirements
The usage of machine translation APIs and GenAI tokens is charged on top of the platform fees. Pricing.
Frequently Asked Questions
The Custom.MT connector is a specialized bridge that allows you to use advanced machine translation and LLMs directly within your Smartling projects. It works by acting as a central hub. When you request a translation in Smartling, the system routes the content to Custom.MT. From there, Custom.MT applies your pre-set templates, selected engines, and custom prompts before delivering the translated text back to your Smartling workflow.
Localization teams often find that standard MT options are too rigid. Custom.MT provides a single gateway to over 30 different engines and models like GPT-4 or DeepL. This gives your team the freedom to swap models or update prompts in one central place without having to reconfigure every individual project inside Smartling.
Custom.MT is an external MT platform that integrates with Smartling as a service provider. This is a strategic choice for enterprises because it allows you to maintain a separate and highly flexible AI layer. You get deeper control over engine selection and automated workflows than a basic native integration typically offers.
You can manage all your translation logic centrally within the Custom.MT Console. By creating specific templates for your brand voice and engine preferences, you can apply them to any number of Smartling projects. This ensures that a single update to your master template is reflected across your entire global localization program.
You have access to a library of more than 30 MT and LLM options. This includes the latest versions of industry-standard engines and the most capable large language models. Custom.MT manages all the technical connections and API keys, so your team only needs to manage one single account.
You can upload your corporate glossaries directly into your Custom.MT templates. Our terminology feature enforces your specific brand terms during the machine translation process. This ensures that the translations appearing in Smartling are already compliant with your style guide and technical vocabulary.
Absolutely. If your organization has invested in training a custom MT engine or a fine-tuned model, you can connect it to the Custom.MT Console. Once it is connected, you can add that proprietary model to any template and use it for your translations inside Smartling.
The setup is straightforward. First, you need to have the external MT platform section enabled by Smartling support. Once that is active, you only need your Custom.MT API Key. During setup, make sure the Domain name in Smartling is an exact match to the one in your Custom.MT template to ensure the data routes correctly.
All setup instructions and documentation for using Custom.MT with Smartling are available here.
Data security is a core priority for us. Custom.MT does not store your translation data after the process is finished. However, because the system connects to external engines, the handling of your data also follows the specific Data Processing Agreements (DPAs) and privacy terms of the third-party MT or LLM providers you choose to use. Information on Custom.MT’s data policy can be found in our Privacy policy.
