Custom.MT’s Elena Murgolo wins a prize at Process Innovation Challenge at Locworld 56 in Vancover

Elena Murgolo, PIC21, first runner-up

Elena Murgolo, the lead localization consultant at Custom.MT won the first-runner up prize at the Process Innovation Challenge at Locworld 56 conference in Vancouver. The innovation demonstrated is Rigel – an application to test and benchmark translation quality estimation systems.

Rigel allows localization teams to build trust in their AI translation quality judges.

It works by ingesting sample translation memories, automatically creating segments with errors and then measuring precision and recall. Users see the outcome as a calculator where they are free to balance the setup between higher savings from quality estimation and tigher risk control.

The PIC is a prestigious competition that takes place twice per year, more than 30 contestants take part each time, including leading localization technology vendors and in-house localization directors.

The 2026 PIC in Vancouver is the second victory for Elena, she has previously been a laureate of the competition at the European Locworld in Malmo in 2025.

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